Who we are and what we do.

Who are we?
-
We are a group of freelance people, located in Montevideo, Uruguay, highly experienced on customer service, particularly trained on international trade and freight forwarding.
-
What do we do?
-
We look forward to be your company's local right hand, giving local assistance to the importers and your company, hence, your customer is sure that its client is properly taken care.

-

Which are the advantages of our service?

We improve the exporter - importer relationship, 24/7, and on their same languages.
-
Assistance on every step of the international transaction, on a real time basis.
-
Our service allows your company to have a highly qualified staff on the destination country acting like an agent. This represents a saving since we are not involved on the profit obtained on the operations.
-
Thoroughly shipments follow up.
-
We offer an extra checkpoint when it comes to shipping documentation control, improving the supply chain efficiency and decreasing mistakes possibilities, keeping this way, the reliability and quality of your company.
-
Tailor made service, taking into consideration the specific needs of the importer, honouring your company's procedures and values.
-
Strong work ethics. Our main value is the confidentiality of the handled information.
-

Which are our work tools?

Wide knowledge of local trade laws and customs procedures.
-
We guarantee real time communication, using the latest mobile technologies available.
-
Experienced on dealing with co-loaders, sealines, airlines and customs brokers.
-
We are available to set meetings with the importers, whether to solve a particular problem that may damage the commercial relationship, to verify that your business is running smoothly and to detect new business opportunities.
-

What is the cost of our service?

Our service is based on a fixed ammount, with no contracts, commisions over transactions nor shipments' profit share.
-
For further information, please contact us at our email address.